FAQ
Q: How can I receive a Holiday Bonus?
A: When you purchase a $100 gift card in-person at our restaurant. An approved manager will hand over a signed and dated $25 Holiday Bonus voucher to you.
Q: Do online Rise e-gift cards apply to the Holiday Bonus?
A: No. Sorry, the Holiday Bonus promotion applies only to in-person Rise gift card purchases made at our restaurants.
Q: Is there a limit on how many Holiday Bonus vouchers I can get?
A: Nope! You can earn as many Holiday Bonus vouchers as you want for every qualified $100 Rise gift card purchase made in-person at our restaurants.
Q: What if I bought four $25 Rise gift cards? Can I still qualify for the Holiday Bonus?
A: No. The Holiday Bonus promotion does not apply to any denomination or combination of gift cards; it only applies to $100-increment Rise gift card purchases.
Q: How long will the Holiday Bonus promotion last?
A: The Holiday Bonus promo starts on October 1, 2023 and ends December 31, 2023. All other Rise gift cards purchased outside this time frame will not be qualified for the Holiday Bonus.
Q: When can I use the Holiday Bonus?
A: The Holiday Bonus can be used starting on January 1, 2024 through March 31, 2024.
Q: Can I use my $100 gift card the same day as I bought it?
A: Rise Gift Cards cannot be used the same day as purchased during our Holiday Bonus promo period of October 1, 2023 - December 31, 2023.
Q: How often can I use the Holiday Bonus
A: The Holiday Bonus is for one-time use; any balance during your visit will be forfeited.
Q: Can the Holiday Bonus be used towards takeout? What about taxes or gratuity?
A: No. The Holiday Bonus can be applied to dine-in only, and is not valid on takeout or delivery. The Holiday Bonus is also not valid towards taxes or gratuity; it applies only to sub-total of your bill.
Q: Can I use the Holiday Bonus on my events?
A: No, The Holiday Bonus is not valid on contracted parties, catering or delivery services.
Q: Where can I purchase a Rise gift card?
A: At all participating Rise restaurants, including Rise Woodfire in San Mateo and Rise Pizzeria in Burlingame.